Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer standard and expedited shipping options.
Delivery estimates will be provided to you once your order is confirmed.
Shipment Processing Time
All orders are processed within 1-2 business days.
Orders are not shipped or delivered on weekends or holidays.
Minimum and Maximum Delivery Timelines
Standard Shipping:
Minimum delivery time: 3 business days
Maximum delivery time: 7 business days
Expedited Shipping:
Minimum delivery time: 1 business day
Maximum delivery time: 3 business days
Please note that these timelines are approximate and are subject to change based on factors such as order volume, holidays, and unforeseen circumstances.
Shipping Destinations
We currently ship to addresses within India.
For international shipping, please contact us for shipping options and rates.
Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has been shipped containing your tracking number(s).
The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
aarnations is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
aarnations is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Questions
If you have any questions about the shipping policy, please contact us at
At Sophis Glam Hub, we take pride in delivering high-quality, handcrafted art and craft products. Since our items are specially made, we do not offer refunds or accept returns unless the product arrives damaged or broken due to transit.
Eligibility for Return
A product is eligible for return only in the case of physical damage or breakage during delivery.
Steps to Request a Return:
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Inspect the Product Immediately:
Upon receiving your order, kindly inspect the product thoroughly. -
Notify Us Within 24 Hours:
If the product is damaged, email us at info@sophisglamhub.com within 24 hours of delivery. -
Provide Proof of Damage:
Share clear images or a video of the damaged item, including its packaging, to help us process your request quickly.
Return Process:
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Once your claim is approved, we will arrange a pickup or guide you on the return process.
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A replacement will be sent for the damaged item at no additional cost. If a replacement is not possible, we will provide a store credit or refund based on your preference.
Non-Returnable Situations:
Returns will not be accepted for reasons such as “change of mind” or “not as expected.”
Claims made after the 24-hour window will not be eligible for return or replacement.
We appreciate your understanding as we strive to support artisans and deliver unique craftsmanship to your doorstep. For any questions or concerns, please reach out to us at info@sophisglamhub.com.
Thank you for choosing Sophis Glam Hub – The Craft of India!
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